When it comes time to hire a new commercial janitorial services to take care of your business, you want to ensure that you choose a company that is professional, experienced, and can thoroughly address the needs of your office. As you meet with different companies, remember to ask them these 5 questions to ensure you are hiring the right company for your cleaning needs.
How do you train your workers? Do you require background checks and drug screenings? These questions are necessary to see if the company thoroughly trains their employees, and if they perform the necessary investigation into their background. When your commercial janitorial service company puts in the time to perform these tasks, you can rest assured only the best people are taking care of your business.
What if there is an emergency or we need to reach you after hours? During a crisis, you will need to know that a manager can be reached after hours. Inquire about who this person is, and what their contact information is.
How often do you invoice? Can we pay by credit card? These are important questions to have answered up front, so that you can make sure their billing terms match with your business’s timeline for paying vendors.
Do you carry liability and worker’s compensation insurance? This question is extremely important to ask before hiring a commercial janitorial service company to take care of your business. If an accident should occur and one of their employees gets hurt on your property or if something is stolen, you will be held responsible if their company does not carry these types of insurance. By clearing this up ahead of time, you will ensure that your business is not held liable in any such event.
What are the services you provide? Many commercial janitorial service companies offer standard cleaning of office spaces including dusting, trash removal, vacuuming, and cleaning of bathrooms/break rooms. You may, however, require other services throughout the year like carpet cleaning, floor maintenance, window washing, and other deep cleaning. You will want to clarify whether your company provides these services, or if you will have to hire someone else to get them done.
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